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Job Description

Y.K. Almoayyed & sons





Sales Consultant

Job Reference RSC/FS/04/18
Employer Y.K. Almoayyed & sons
Location Sitra
Job Sector Automotive
Salary (BD) 0-0
Experience 2 years
Qualification Diploma in Sales and Marketing
Date Posted Tuesday, April 3, 2018

Summary

• Adhere to ISO 9001 policies and procedures.
• Achieve monthly individual sales targets and conversion ratio set by the Sales Manager.
• Ensure to update daily customer walk-ins, hot prospect, lost order in auto line.
• Actively participate in all sales campaigns and marketing activities to enhance the sales.
• Achieve higher customer satisfaction index and handle customer queries or complaints and reports to the sales Manager / customer care.
• Propose and follow up with finance companies for credit approvals for the customers and convert to the sales.
• Ensure a good product knowledge and information about the competition models features.
• Ensure that the customers visiting showroom are received courteously and given priority in attending.
• Develop long term customer relationship to enhance the sales.
• Offer and conduct test drives with every customer’s walk-into the showroom.
• Ensure that the car delivery to the customer is made as committed in the sales order and perfect delivery process is followed.
• Use a delivery checklist and deliver vehicles in perfect order, when promised.
• Introduce customers to members of the Parts and Service team.
• Contact all customers within 3 days of vehicle delivery to ensure total satisfaction.
• Establish and maintain a customer record and customer follow up system.
• Work with the Service department to provide customers the best possible treatment before, during and after the sale.
• Actively participate in training programs as requested by management.


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